Frequently Asked Questions

Everything you need to know about your MOMINA shopping experience.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.

How do I find my correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit or consulting our 'Fit Assistant' tool.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your materials ethically sourced?

Yes, MOMINA is committed to sustainable fashion. We partner with certified manufacturers who prioritize fair labor practices and utilize high-quality, eco-friendly fabrics.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.